Ask Away, We’re All Ears
Below are the answers to the most commonly asked questions.
What kind of reports can I generate with Remotly?
You can generate detailed, customizable reports on individual or team productivity. These reports can be filtered by date or date range, offering insights into active users, key activities, and overall efficiency.
How many users can I add to Remotly?
Remotly supports unlimited users, making it a scalable solution for businesses of any size. For pricing information, please see the PRICING page at: https://remotly.tech/pricing/ or email info@remotly.tech
Do I need a credit card to sign up?
If you know REMOTLY is for you and you’re ready to go, you will put your credit card information in when you select the Essentials or Pro plan. Once you register and add your billing information, you will be directed to the login page immediately to start maximizing productivity for your business.
The free version of REMOTLY gives you full access to the platform for 30 days. Once the free trial is finished, you will need to put your credit card information in to continue with your monthly subscription. Remotly accepts all major credit and debit cards (Visa, MasterCard, Discover, and American Express).
The free version of REMOTLY gives you full access to the platform for 30 days. Once the free trial is finished, you will need to put your credit card information in to continue with your monthly subscription. Remotly accepts all major credit and debit cards (Visa, MasterCard, Discover, and American Express).
Can I customize productivity metrics based on job roles?
Absolutely! Remotly allows you to classify apps and websites as productive or unproductive based on specific job roles. This customization helps businesses tailor productivity metrics to fit their teams’ responsibilities.
Can I access historical data with Remotly?
Yes, Remotly allows you to access historical productivity data ranging from 30 days to 12 months (or more depending on the plan you select). This helps track long-term trends and make strategic decisions based on past performance.
What if I have multiple business locations?
Not a problem! Remotly is designed to handle businesses of all shapes, sizes and locations! The multi-tenancy feature allows businesses to setup different locations to create a powerful combination of reports and dashboards. Remotly goes a step further and also allows users to create shifts AND work across multiple time zones to create a seamless, easy to use productivity platform experience.
How do we calculate productivity in Remotly?
At Remotly, we help you track and improve productivity by analyzing your device’s active time. In the Productivity Profiles section, you can categorize apps as productive or unproductive. Based on your preferences, Remotly calculates a personalized productivity percentage, showing the ratio of productive time to total active time. This gives you tailored insights into how efficiently you’re using your time, helping you work smarter.
Can I cancel anytime?
Yes, you can cancel your subscription any time; you will have access to REMOTLY until the end of the month.